Embassy Suites St Augustine Beach Oceanfront Resort, St. Augustine

My stay at this hotel was an absolute nightmare. From arriving only to find the room dirty with disgusting smells and bugs to later discovering bed bugs in multiple rooms, it was nothing short of horrific. The lack of cleanliness throughout was alarming, and the service was just as disappointing. While some areas seemed well-maintained, it did not make up for the terrible experience in our rooms and the overall safety concerns. I strongly advise against staying here.

My stay at this hotel was incredibly disappointing. While the location was prime for beach access, the room conditions were deplorable, and I felt misled by the initial booking. The experiences varied greatly, as some amenities were decent, but the overall cleanliness and maintenance left much to be desired. I would not recommend staying here unless significant improvements are made.

My experience at this hotel was quite unfortunate. The initial room given to us was in terrible condition, with dirty towels and a wet floor. After moving to a second room, we encountered more issues, including bugs and a beeping smoke detector. This place is far from luxurious and definitely not worth the price we paid. Although we got a quick response to our complaints, the overall experience left much to be desired.

My stay was filled with disappointments as the hotel did not match its online presentation. The condition of the rooms was questionable, and the service was lacking in responsiveness, especially when addressing concerns. While the pool area and some staff members provided a bit of comfort, the overall experience was overshadowed by cleanliness issues and inadequate attention to facilities. It's unfortunate since the location has potential, but I wouldn't recommend based on this visit.

I had a very mixed experience at this hotel. While the beachfront location and access to pools were great for the kids, the state of the rooms and overall cleanliness left a lot to be desired. I was particularly disappointed by the service when it came to handling my concerns, which overshadowed the positives. If you're considering this place, be aware that it may not meet your expectations based on the pictures.